How it works

From first message to final delivery

Six steps, one point of contact, and a price agreed before anything is scheduled.

Get a quote on WhatsApp See pricing
01
Message us
You send a WhatsApp with what you have, where you are and the dates you are working to. Photos of each room help more than a description. If you are working to a handover inspection date, say so in the first message.
02
We price it
We come back with the storage size, the monthly rate, the one-off packing and transport charge, and any painting. You get the full figure before anything is booked. Nothing is scheduled until you say yes.
03
We confirm the slot
We agree a collection date and time with you. Collection and return timing is confirmed based on availability. If your building needs a service-lift booking or a move-out permit, tell us the building and we will factor that in.
04
We pack and collect
Packing, wrapping and furniture disassembly are included. Every item is photographed before it is loaded, so you have a record of what you handed over and the condition it was in.
05
It is stored
Your items go into a temperature-controlled facility with CCTV monitoring and controlled access. There is no lock-in contract, so you stay for as long as you need.
06
We bring it back
Message us when you want your things back. Return delivery is quoted separately and confirmed with you, and the timing is agreed based on availability.

What you are actually buying

Storage in Dubai is not hard to find. What is hard to find is one company that owns the whole sequence — the move out, the storage, the repaint, and the move in — so that when a date slips there is one person to talk to rather than three companies pointing at each other.

That is the service. Smart Space manages the job end to end and stays your single point of contact throughout. The collection, transport, storage and painting are delivered through our operational structure and vetted partners.

What is included, and what is not

Included in the monthly storage rate: the temperature-controlled, CCTV-monitored unit, controlled access, your photo inventory, and WhatsApp support for as long as your items are with us.

Charged once, separately: packing and transport into storage, from AED 850.

Quoted separately: return delivery is quoted separately and charged in addition to storage, unless it is already included in your agreed package.

Not included: cover for your property is not automatically part of these prices. If you want cover, raise it when you request your quote and the options will be set out in your quotation and terms.

All prices exclude 5% VAT.

Common questions

How quickly can you collect or return my items?

Message us on WhatsApp and we reply quickly. We confirm the collection or return slot with you before anything is scheduled — collection and return timing is confirmed based on availability.

The more notice you can give, the more choice of slot you have. If you are working to a fixed handover date, tell us the date when you first message.

Do you pack for me, or do I pack myself?

Packing, wrapping and any furniture disassembly are included in the one-off packing and transport charge. You do not need to pack yourself, and you do not need to hire a van or lift anything.

If you would rather pack your own boxes and only pay for transport, say so when you request your quote and we will price it that way.

Who actually does the work?

Smart Space manages the whole job and stays your single point of contact from the first WhatsApp message to the final delivery. The collection, transport, storage and painting are delivered through our operational structure and vetted partners.

You deal with us throughout. You do not get passed between three companies to chase a delivery slot.

What is included in the monthly storage price?

The monthly price covers the storage itself: a temperature-controlled, CCTV-monitored unit with controlled access, your photo and video inventory, and WhatsApp support while your items are with us.

Packing and transport to storage is a separate one-off charge. Return delivery is quoted separately and charged in addition to storage, unless it is already included in your agreed package.

Do I pay extra to get my things back?

Yes. Return delivery is quoted separately and charged in addition to storage, unless it is already included in your agreed package. It is normally charged at the same rate as your original collection, and the amount is confirmed with you before we schedule it.

If you paid six or twelve months upfront, your collection is free — return delivery is still quoted separately.

Can I access my items while they are in storage?

Your items are held in a managed facility rather than a self-storage unit you hold a key to, so access is arranged rather than walk-in. Message us on WhatsApp with what you need back and we will arrange retrieval or a return delivery.

Because everything is photographed on the way in, you can usually identify the exact item you want from your inventory before we go and find it.

Am I locked into a contract?

No. There is no lock-in contract. You can store for a month or for a year.

If you pay quarterly or annually upfront to take advantage of the discounts, that period is paid in advance — the discount is the trade-off for committing early.

How much notice do you need?

Tell us your dates as early as you can, especially if you are working to a tenancy end date or a handover inspection. Collection and return timing is confirmed based on availability.

Bookings around the end of the month and over school-holiday moving season fill up faster, so early notice gets you more choice.

Where to next

PricingEvery published rate on one page.Storage in DubaiThe core service.Moving and storageWhen you are moving too.ContactTalk to us.

Ready to get a price?

Send a few photos of the rooms on WhatsApp and we will size it for you.

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